Furnace & heating
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GoodmanSeasonal tune-up and full diagnostic on your Carrier, Trane, or Goodman system - readings shown to you before any repair is proposed
Diagnosis first, numbers second - you approve the repair price before a single part goes in.
Get your free estimateTrusted Furnace Repair for Queens Homeowners
When your furnace quits on a January night in Queens, you need a repair company that does two things well: diagnoses the problem accurately and tells you exactly what it will cost before any work starts. That’s how Furnace Repair in Queens should work, and that’s how Brandt HVAC Co Queens has operated since 2003. Devin Marlowe leads our Queens team, and every homeowner we serve gets the same promise: a written price before work begins, a background-checked technician introduced by name and photo before arrival, and a repair that carries a written guarantee. Most furnace repairs in Queens run $150 – $700, and we’re typically at your door the same day you call. Our phones are answered by a live person 24/7 at (845) 328-4955.

Key Takeaways
- Furnace repair in Queens typically costs $150 – $700 depending on the component and furnace type.
- Written pricing is provided before any work begins, so you know the exact cost upfront.
- Every technician is background-checked, identity-verified, and introduced by name and photo before arrival.
- A live person answers the phone 24 hours a day, 7 days a week at (845) 328-4955.
- Repairs carry a written guarantee backed by the 365-Day Done Right Promise.
Styles & brands we work with






Furnace Maintenance
Furnace Maintenance is the scheduled service that keeps your heating system running cleanly and catches small problems before they become mid-winter breakdowns. In Queens, where furnaces sit idle from May through September and then work hard from October through April, a once-a-year maintenance visit is the single best way to avoid a no-heat emergency. Brandt HVAC Co Queens performs a full inspection, cleaning, and calibration during every maintenance call, and our tune-ups run $80 – $200 depending on the furnace’s age and condition. If we find something that needs attention, you get a written quote before we touch a single part. Devin Marlowe and our technicians never pressure you into repairs you don’t need, because our technicians are not paid based on what they sell.
What We Check During Every Visit
We inspect the heat exchanger for cracks, test the flame sensor, check gas pressure, and measure the temperature rise across the furnace. We also replace or clean the air filter, tighten electrical connections, and verify the thermostat is calling for heat correctly. These checks take about an hour and often catch failures weeks before they happen.
Why Annual Service Matters in Queens
Queens homes range from pre-war brick houses in Floral Park to newer construction in North Valley Stream, and each presents different wear patterns. Coastal humidity, steam heat conversions, and tight mechanical rooms all affect how a furnace ages. A furnace that’s maintained every year lasts years longer than one that only gets attention when it stops working.
Heat Pump Repair
Heat Pump Repair covers the diagnosis and fix for systems that both heat and cool, which are increasingly common in Queens as homeowners replace older equipment. A heat pump that’s not heating properly in cold weather usually points to a reversing valve issue, low refrigerant, or a failed defrost control board. Brandt HVAC Co Queens repairs all major heat pump brands, and most heat pump repairs in Queens fall between $150 and $650 depending on the failed part. The important difference with a heat pump is that many “no heat” calls are actually airflow or thermostat misconfigurations, not compressor failures, which is why our diagnostic-first approach matters. You pay nothing until we find the problem and give you a written price.
Common Heat Pump Failures We See
In Queens winters, we regularly see heat pumps icing over and staying iced because the defrost sensor has failed. We also find reversing valves stuck in cooling mode, which is why the system blows cold air when you’ve set it to heat. These issues are repairable, but they need a technician who understands both the refrigeration and electrical sides of the system.
Cold Weather Performance
Modern heat pumps work below freezing, but older models in Queens homes often struggle below 30 degrees. When the outdoor unit can’t extract enough heat, the system should switch to backup electric strips or a gas furnace. Our technicians test this switchover and explain what your specific system should do in a Queens cold snap, so you’re not surprised when the temperature drops.
Heating Repair
Heating Repair is the broad category that covers any problem with the system that keeps your Queens home warm, whether it’s a forced-air furnace, a boiler, or a heat pump. The moment you notice uneven heat, strange sounds, or a pilot light that won’t stay lit, you’re looking at a heating repair situation, and the longer it goes unaddressed, the more expensive it becomes. Brandt HVAC Co Queens responds to most heating repair calls in Queens the same day, and because every technician arrives with a stocked truck, most repairs are completed in one visit. Repair costs typically range from $150 – $700. Before any work starts, you receive a written price, a clear explanation of what failed, and exactly what the fix will include.
Electrical and Control Issues
Many heating failures have nothing to do with the burner or heat exchanger. Loose wiring, failed capacitors, bad relays, and dead control boards account for a large portion of Queens heating repair calls. These parts are inexpensive and our trucks carry common replacements, which is why a same-day heating repair is often possible.
Airflow and Duct Problems
If some rooms in your Queens home are warm and others are cold, the furnace may be fine while the duct system is not. Crushed ducts, closed dampers, or a blower motor running at the wrong speed are all heating repair issues. We test static pressure and airflow before recommending any repair, so you don’t pay for a new furnace when you only need a blower adjustment.
Boiler Repair
Boiler Repair is the specialized service for hydronic heating systems that use hot water or steam to warm your home, and plenty of Queens houses still rely on them. Whether you have a cast-iron steam boiler in Lynbrook or a modern condensing boiler in Garden City, the signs of trouble are similar: banging pipes, water on the floor, no heat in one zone, or a pressure gauge that won’t hold steady. Brandt HVAC Co Queens repairs gas and oil boilers, with most boiler repairs in Queens running $150 – $700 depending on the component. A failed circulator pump, a stuck zone valve, or a faulty aquastat are common fixes that we complete same-day with parts from our service trucks.
Steam Boiler Repairs
Older Queens homes with steam heat need careful attention to pressure settings, venting, and the low-water cutoff. A steam boiler that’s overfilled or running at the wrong pressure will bang, spit water, and heat unevenly. Our technicians work on one-pipe and two-pipe steam systems and explain what your boiler’s pressure should read in plain terms.
Hot Water Boiler Repairs
For forced-hot-water systems, the usual culprits are circulator pumps that stop moving water, expansion tanks that fail, and zone valves that stick open or closed. These are all repairable without replacing the boiler. We test for proper flow, check the expansion tank’s air charge, and confirm each zone is getting heat before we quote any repair.
Gas Furnace Repair
Gas Furnace Repair covers everything from igniter replacement and flame sensor cleaning to gas valve diagnosis and heat exchanger inspection on natural gas furnaces. In Queens, the vast majority of forced-air heating systems are gas-fired, and when one stops working, the most common culprits are dirty flame sensors, failed hot surface igniters, and pressure switch faults. Brandt HVAC Co Queens repairs Trane, Lennox, Goodman, and Rheem gas furnaces, and most gas furnace repairs in Queens fall in the $150 – $700 range. The gas valve itself is the most expensive common repair, while an igniter or flame sensor replacement sits at the lower end of that scale. Every repair includes a written price and a written guarantee.
Igniter and Flame Sensor Repairs
A furnace that clicks but won’t light, or lights and then shuts off after a few seconds, usually has a bad igniter or a dirty flame sensor. In Queens, these two parts account for a large share of gas furnace repair calls between November and February. We stock both for Trane and Lennox units on our trucks, which means many of these repairs are done in under an hour.
Safety Checks on Every Gas Repair
Whenever we work on a gas furnace, we check the heat exchanger for cracks, verify proper venting, test for carbon monoxide, and confirm gas pressure matches the manufacturer’s specification. A cracked heat exchanger is a carbon monoxide risk. This is not a DIY repair under any circumstances. If we find a crack, we’ll show you a photo and give you a written report with your options.
Furnace Tune Up
A Furnace Tune Up is a preventive service visit that restores your furnace to near-new operating condition before the heating season begins. In Queens, we recommend scheduling a tune up in September or October, before the first real cold snap triggers a flood of repair calls. Brandt HVAC Co Queens charges $80 – $200 for a furnace tune up, and the visit includes a full safety inspection, cleaning of the burner and flame sensor, checking gas pressure, testing the ignition system, and a written report of everything we found. The report matters because it gives you a record of your furnace’s condition, and if you sell your home in Queens, that record is useful paperwork.
What a Tune Up Actually Includes
We clean the burners, replace or clean the filter, test the flame sensor’s microamp signal, check all safety switches, measure carbon monoxide in the flue, and verify the thermostat calibration. We also inspect the blower motor and capacitor, which are the parts most likely to fail mid-winter. The whole visit takes 60 to 90 minutes.

Who Needs One This Year
If your furnace is more than five years old, or if you skipped maintenance last year, or if you’ve heard a new sound from the system, schedule a tune up now. Furnaces in West Hempstead and Mineola run just as hard as those deeper into the borough, and a $80 – $200 tune up is cheap insurance against a $500 emergency call in February.
Emergency Furnace Repair
Emergency Furnace Repair is for the no-heat calls that can’t wait until morning, especially when temperatures in Queens drop below freezing and your pipes are at risk. Brandt HVAC Co Queens answers every emergency call with a live person, 24 hours a day, 7 days a week, including holidays. Emergency furnace repair in Queens runs $150 – $700 for most repairs, and our technicians carry igniters, flame sensors, pressure switches, capacitors, and blower motors so the most common failures are fixed on the first visit. We don’t charge overtime just because it’s 2 a.m. When you call (845) 328-4955, you speak to a person who can dispatch a technician to your Queens neighborhood immediately.
What Counts as an Emergency
No heat during freezing weather is an emergency. A gas smell is an emergency, and you should also call your utility company. Carbon monoxide detector going off is an emergency. A furnace that lights and shuts off repeatedly is less urgent but still worth calling about same-day. If you’re unsure, call and ask, our dispatchers will help you decide.
What to Do While You Wait
We answer quickly, but in a Queens winter every minute matters. Close off unused rooms, open cabinet doors under sinks, and let faucets drip to protect pipes. If you have a space heater, use it in one room only and keep it away from curtains. Most importantly, don’t try to fix the furnace yourself. Gas and electrical systems together are dangerous when you’re cold, tired, and frustrated.
See the difference
Before
After
Before
After
Before
AfterBrands We Service
We repair Trane furnaces across Queens, and our technicians know their two-stage gas valves and variable-speed blowers well enough to diagnose most failures on the first visit. Trane equipment is built tough, but their igniters and control boards fail like anyone else’s, and we stock common Trane parts on our trucks.
We also service Lennox, Goodman, and Rheem, three brands we see constantly in Queens basements and utility closets. Goodman furnaces are common in multi-family and rental properties around Elmont and Franklin Square, while Rheem units show up often in newer single-family homes. Whether you have a Trane in Woodmere or a Goodman in Lynbrook, we can help, and the make of your furnace doesn’t change our pricing model: written quote before work, every time.
Signs You Need a Pro Right Now
- Your furnace is blowing cold air. This usually means the burners aren’t lighting or the flame sensor thinks they aren’t. It can also indicate a tripped limit switch, which is a safety device doing its job. Cold air from your registers should not be ignored for more than a day.
- The pilot light or burner flame is yellow instead of blue. A yellow flame means incomplete combustion, which produces carbon monoxide. This is a safety issue. Turn the furnace off and call us right away.
- You smell gas or a burning odor. A gas smell requires an immediate call to both your utility company and to us. A burning odor when the furnace first kicks on is often dust on the heat exchanger and will clear, but a persistent electrical burning smell never clears on its own.
- The furnace short-cycles, turning on and off every few minutes. Short cycling is usually caused by an overheating furnace, a clogged filter, or a failing thermostat. It wastes energy and puts extra wear on the blower motor and ignition system. It’s a $150 repair now or a $700 one later.
- Strange noises: banging, squealing, or rumbling. A squeal suggests a blower motor bearing failing. A bang can be a delayed ignition in the burner. A rumble can mean the burners need adjustment. None of these sounds are normal, and all of them are cheaper to fix before the part fully fails.
Our Process, Step by Step
- 1
You call and speak to a live person. No phone trees at Brandt HVAC Co Queens. You call (845) 328-4955, a dispatcher answers, asks about what’s happening with your furnace, and books a time window that works for you. Same-day appointments are available for most Queens repair calls.
- 2
You get your technician’s name and photo before arrival. We send the name, photo, and a short background on the technician headed to your Queens home. When we arrive, the technician shows a photo ID badge at the door. If the person at your door is not the person we told you to expect, that visit is on us, per the Threshold Verified standard.
- 3
We diagnose and show you the problem. The technician tests the system, finds the failure, and explains it in plain language. We use digital manometers to test gas pressure, multimeters to check electrical components, and combustion analyzers to verify safe operation. You’ll see the failed part if practical, and we’ll tell you honestly if the furnace is worth repairing.
- 4
You get a written price before any work starts. No exceptions. The quote includes parts, labor, and the exact guarantee terms. You approve it, we do the work. You don’t approve it, you pay only the diagnostic fee and we leave. There’s no pressure.
- 5
We complete the repair and walk you through what we did. When the work is done, we test the furnace for a full heating cycle, check carbon monoxide levels, and show you the finished repair. You get a written guarantee on parts and labor. If that repair fails within 365 days, we return and make it right at no charge under the 365-Day Done Right Promise.
How Much Does Furnace Repair Cost in Queens?
Furnace repair in Queens typically costs between $150 and $700, with most repairs landing in the $200 – $400 range. An igniter replacement runs $150 – $300, a flame sensor cleaning or replacement runs $150 – $250, and a blower motor replacement can run $350 – $700 depending on the furnace model. A control board replacement, which we see often on Trane and Lennox units, usually falls between $250 and $500. The variance comes down to the specific part, the age of the furnace, and whether the component is on our truck or needs to be ordered.
Several factors affect your final price. The furnace brand changes part cost, with Trane and Lennox components typically priced higher than Goodman or Rheem. The age of the system matters because older furnaces sometimes require adapters or wiring modifications. Access to the furnace also matters: a cramped basement utility closet in a Queens brownstone takes longer to work in than an open basement in Garden City. What doesn’t change is our pricing model. You get a written quote before work begins, and that quote is the price you pay unless we find something additional and get your written approval first. A free estimate is included with every service call, and it includes the diagnostic work, not just a visual inspection.
Our Service Area Near Queens
Brandt HVAC Co Queens serves all of home, plus the surrounding communities where Queens homeowners live and work. We’re regularly in Valley Stream, Elmont, Franklin Square, Garden City, Lynbrook, West Hempstead, Mineola, Woodmere, North Valley Stream, and Floral Park. Typical response time across our service area is same-day for calls placed before 2 p.m., and emergency calls are dispatched around the clock. We also cover Furnace Repair in New York and Furnace Repair in Valley Stream for homeowners just over the border.
Serving Queens, NY - Our Local Coverage Area
We’re based in the Queens area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
Frequently Asked Questions About Furnace Repair in Queens
Furnace repair is the diagnosis and correction of any problem that prevents your heating system from working safely and efficiently. It includes replacing failed components like igniters, flame sensors, gas valves, blower motors, and control boards, as well as fixing electrical and airflow issues. A furnace repair ranges from $150 – $700 in Queens depending on the specific part needed.
Most furnace repairs in Queens are completed in a single visit that lasts one to two hours. Repairs requiring parts we don’t stock on the truck, like certain control boards or heat exchangers, can take two to three days because the part must be ordered. We’ll give you a specific time estimate when we provide your written quote.
Furnace repair in Queens runs $150 – $700 for most repairs. An igniter or flame sensor sits at the low end of that range, while a blower motor or control board lands at the higher end. You get a written price before any work starts, so there are no surprises on the final invoice. Call (845) 328-4955 for an exact quote, and the estimate is free.
Yes, we service Lennox furnaces across Queens and carry common Lennox replacement parts on our service trucks. We also repair Trane, Goodman, and Rheem systems. The brand of your furnace doesn’t change our written pricing guarantee.
Yes. Brandt HVAC Co Queens dispatches emergency furnace repair technicians across Queens 24 hours a day, 7 days a week. A live person answers the phone at all hours. Same-day service is available for most calls placed before 2 p.m., and emergency calls are prioritized regardless of the hour.
Every furnace repair from Brandt HVAC Co Queens includes a written guarantee covering parts and labor. If the same repair fails within 365 days, we return and fix it at no charge under the 365-Day Done Right Promise. The guarantee terms are spelled out in writing before you approve any work.
Clear a path to your furnace and make sure the area around it is accessible. If you have pets, secure them in another room. Make note of any unusual sounds, smells, or thermostat error codes you’ve observed so you can describe them to the technician. The technician will show a photo ID at your door and will explain everything before starting work.
Schedule Your Furnace Repair Service in Queens Today
Your furnace doesn’t fix itself, and Queens winters don’t wait. Call (845) 328-4955 now and speak to a live person who can schedule your furnace repair today. You’ll get a written price before any work starts, a technician you know by name before they arrive, and a repair that’s guaranteed for a full year. No pressure, no surprises, just heat.
Written by Devin Marlowe, Owner at Brandt HVAC Co Queens, serving Queens since 2003.